PoDMan: Policy Deviation Management

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Authors

Bakshi, Aishwarya
Talaei-Khoei, Amir
Ray, Pradeep
Solvoll, Terje

Issue Date

2017

Type

Article

Language

en_US

Keywords

Policy , Agent , Deviation , Analytics

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Abstract

Whenever an unexpected or exceptional situation occurs, complying with the existing policies may not be possible. The main objective of this work is to assist individuals and organizations to decide in the process of deviating from policies and performing a non-complying action. The paper proposes utilizing software agents as supportive tools to provide the best non-complying action while deviating from policies. The article also introduces a process in which the decision on the choice of non-complying action can be made. The work is motivated by a real scenario observed in a hospital in Norway and demonstrated through the same settings.

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Citation

Bakshi, A., Talaei-Khoei, A., Ray, P., & Solvoll, T. (2017). PoDMan: Policy Deviation Management. Australasian Journal of Information Systems, 21.

Publisher

Australasian Journal of Information Systems

Journal

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Issue

PubMed ID

ISSN

1449-8618

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