The Effects of Feedback on Safety Observations and Related Behaviors

Loading...
Thumbnail Image

Authors

Dagen, Joseph C.

Issue Date

2010

Type

Dissertation

Language

Keywords

Behavior-Based Safety , Feedback , Organizational Behavior Management

Research Projects

Organizational Units

Journal Issue

Alternative Title

Abstract

Behavior-Based Safety (BBS) has been remarkably successful at decreasing injuries and fatalities in organizational settings. Direct, behavioral observations are one cornerstone of effective BBS programs. This study examined the effects of providing managerial-level, weekly feedback to front-line employees about the employees' BBS observations in a Midwestern oil refinery. Results suggest that carefully interlocking the behavior of front-line employees with managerial practices can enhance effective BBS programs. Contextual features that may bolster or mitigate the effects of such systems are described and future directions are discussed in the context of slowly improving a world-class system.

Description

Citation

Publisher

License

In Copyright(All Rights Reserved)

Journal

Volume

Issue

PubMed ID

DOI

ISSN

EISSN